写邮件是每一个在外企工作的白领每天必不可少的工作内容,那么作为职场新人,外企小白,如何把一封邮件写的得体,还真是让刚刚步入职场的我们感到头疼。首先写邮件并不是在写作文,所以这里其实并不需要你有文采,当然如果你有文采那就是锦上添花了。但是职场新人首先是要把事情表述清楚,那么我来给大家分享一个3C原则。
A. 3C 原则:
1. Deliver a Clear message
2. Use Correct grammar, vocabulary and punctuation
3. Be Concise
所以3 C原则就是 clear 清晰,correct 正确,concise 简明。记住重点在于更有效的传达信息,而不是用你丰富的词汇量给对方留下印象,用更简单的句型和清晰的组织来使你写的东西更易读。避免陈词滥调,那些不能给你的信息带来任何新的东西的词可以省略掉。
B. 如何让你的邮件简洁并且有礼貌?
1. Please kindly....
2. Please help...
3. We would appreciate...
4. 用to代替 in order to
5. 用regarding 代替about
6. 用before 代替 prior to
7. 快速回复用 prompt reply
8. 用by 代替 no later than
9. 用since 代替 due to the fact that
10. 用另一封邮件 by my separate email..
C. 下面是邮件中常用句型:
1. 开场白:
· Hope you are doing well.
· Hope this emial finds you are doing well/great.
2. 回复开场白:
· Further to our conversation earlier, .........
· As discussed over the phone, .......
· As checked with.....
· Thanks for your kindly reply.
· Thanks for your prompt reply.
· Thanks for your kindly feedback.
· Regarding...
· As per my email sent on xxxx
· Please help to clarify....
3. 结尾:
· We are looking forward to hearing from you.
· Many thanks for your support.
· Please kindly share us a feedback by today.
· FYI: For your information
· For your reference
4. 深盼贵公司及早回复
· We are looking forward to hearing from you.
· We trust you will share us a feedback at your earliest.
· We hope that you could reply us as early as you can.
· Please kindly update the status with me.
· Please kindly reply at your convenience.
· Please help to reply ASAP.
· Please share us a feedback as early as possible/ASAP.
· Please get back to us by today.
· I did not hear from you yet.
· A prompt reply would help us greatly.
· A prompt reply will be appreciated.
· Your prompt reply would be greatly appreciated.
· Your prompt attention to this matter would be greatly esteemed.
· As the matter is urgent, please try your best.....
5. 回函迟误, 请见谅
· I apologise for my late reply..
6. 邮件结尾:
· Should you have any questions, please let me know.
· If you have any questions, please feel free to reach me out.
· Your kindly cooperation is much appreciated.
· Many thanks in advance.
7. 我会与你保持联络,让你知道实情的进展。
· I will keep you posted.
· I will keep you in loop.
· I will keep you updated.
· I'm looping in xxx who is leading..
8. 关于附件attach的用法总结如下:
· 最常用的就是:please find attached......
· I am enclosing...我附上...
· Attached here to...附件是关于...
· Attached please find the most up-to-date information on/regarding/concerning…
附上关于某某的最新资料…
· Attached please find the draft product plan for your review and comment.
附上产品计划书的草稿,请审查及评价。
· We enclose a copy of our latest price list.
随函寄出我方最新价格表一份。
· Enclosed is a copy of our latest price list.
· Enclosed please find a copy of ……
· Attached please find …
· I enclose the evaluation report for your reference.我附加了评估报告供您阅读。
· Attached please find today's meeting notes.今天的会议记录在附件里。