事情原由:6pm貌似经常发错货啊,刚收到一双靴子7M的,我买的是5.5M啊,6pm又发错货了。东西已经到了国内我的手里,退回去是不可能了,找了个英文模板,给客服发过去,原文如下:
“o : Customer service depertment
I ordered one pair of shoes in your online store 6pm , the brand is Frye and the size i ordered is 5.5m. But i found it\'s totally wrong size( 7.5m )after i received the shoes. and it\'s not my size at all.I should declare that I\'m an abroad customer and I come from China,What\'s the problem ? and what should i do ? i have to say it brought me much trouble by u picking the wrong size for me. Please let me know your solution how to solve the problem asap. I hope to get a reasonable explanation and compensate my loss!As I said,I\'m an abroad customer,if I return the goods to the United States by mail,I will pay at least $50!
Look forward to your reply.Thank you so much! ”
客服竟然理解了,说是第一次就把钱退给你了,鞋子送你了,下次就不可以了。
大家可以参考一下如果遇到同样的问题可以尝试与6pm沟通解决。