办公室礼仪英语_派派后花园

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[职场礼仪] 办公室礼仪英语

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举报 只看楼主 使用道具 楼主   发表于: 2011-06-27 0


怎样与同事相处-乐于助人




Office protocol can make it different for one employee to ask anther for help. While no one likes the shirker who never seems to be able to quite get his own projects finished and turns helplessly to peers for assistance, most will willingly volunteer to lend a hand to someone who has helped him or her.



对于同事间寻求帮助，办公室内的礼节往往起着重要的作用。往往没人愿意帮助那种老是无法完成自己工作，爱偷懒的人；而大多数人还是乐意主动地帮助那些曾经也帮助过自己的同事。

If you know a coworker is working through lunch to collate a large client packet, your volunteering to stay and help will be gratefully received and most often returned when it's you who is stuck. I say voluntarily because your offer is not to add up paid overtime hours. It is to help a peer in need.

如果知道同事午饭时间还一直忙着校对客户的文件，您主动提出留下来帮助他，会得到他的感激，在你遇到同样的情形时，会得到他的回报。我所指的主动，是因为您的协助是没有加班费的。属于助人于困难时机。

If your offer is accepted, you do not, however, store it away in your mental favor bank or ever remind everyone what a good person you were for helping------you simply hope the favor will be returned when it's you who is overloaded.

一旦你的好意被接受，不要刻意地老记着或提醒每个人您曾如何地帮助过他们--在你遇到力不从心的情况下总会有人回报你的。
新雇员应该如何称呼同事？

Every office has its own protocol for who is called by his or her first name and who is called by his or her title. New employees should follow suit, after listening carefully to how people are addressed.



对于男女同事的名称或职位的称呼，各个公司有不同的规矩。新雇员应该注意他们相互如何称呼而效仿。

If yours is a "title" office, but you call your boss Charlie when meeting alone, you should still call him Mr. Dodd when others are around.

如果您的公司规矩是称呼职位，那么在单独会见时，您可以直呼老板查理，而有其他人在场时，应称其多迪先生。

If yours is an informal office, you still should wait for the other person to say, "Please call me Jim," before doing so, if he has been introduced to you as "Mr. Culyer."

如果您的公司比较随便，您最好还是等到别人把“库叶先生”介绍给您后再如此称呼。在此之前，你还是要等他对你说：“请叫我Jim吧。”

Everyone, no matter whether the office is formal of informal, has a name. No assistant should ever be referred to as "my girl." She is, if a possessive must be used, "Charlene Walter, my assistant," or "Angela Badalato, my assistant."

无论公司是否有无规矩，每个人都有称呼。不是每个经理助理都可以用类似“姑娘”的倪称。如果必须说明所属关系，则应如此介绍：她是Charlene Walter，我的助理，或我的助理 Angela Badalato。
Say Good-Bye 职场上如何道别?



会话篇

Section A

Steven: Well. I have an appointment now.



Lily: I'm in quite a hurry too.

Steven: Good to see you. Goodbye.

Lily: Goodbye. Take care of yourself.

Section B

Lily: I guess I'd better go now.

Steven: I've got to be going now too.

Lily: In that case, I'll be seeing you.

Steven: So long. See you later.

Section C

Steven: It's getting late, and I have to go now.

Lily: We're sorry you have to leave.

Steven: Please excuse me, won't you?

Lily: Certainly. Come back soon.

Section D

Lily: I'm glad to have met you.

Steven: Thank you. It was nice to have seen you.

Lily: I hope we can get together again.

Steven: Yes. I'll be looking forward to it.

Section E

Steven: I think I have to leave now.

Lily: Must you go soon?

Steven: I'm afraid I really have to .

Lily: Well, it was fun to get together again.

句型篇

I have a meeting soon.

I have an engagement soon.

I have an engagement very shortly.

I have an date very shortly.

I think I'd better go now.

I think I should go now.

I think I ought to go now.

I think I must go now.

It's getting dark.

It's getting dark outside.

I've to go quite soon.

I must go quite soon.

I must leave quite soon.

I've got to go leave in a few minutes.

It was fun to get together again.

It was exciting to get together again.

It was exciting to talk to each other.

工作中遇到突发事件如何应急？




1.事件：明天突然要去参加商务午餐。

困难：虽想积极展开交谈，无奈没有聊天的话题。

方法和对策：看当天的新闻，了解当地的生活情况。



实践范例：

Is there anything new?

The New York Times this morning says...

2.事件：在会议中，必须发表有关新产品的介绍演讲。

困难：虽然事先拟了草稿，但在会议进行中，没有把握能讲的和草稿一样流畅。

方法和对策：把资料的要点前后连贯地写在纸上。每个项目要条理分明，这样别人才能听得懂。

实践范例：

Let me begin with...

I have three major points to discuss with you.

Are there any questions?

Thank you very much (for your attention).

3.事件：到机场去迎接客户。

困难：由于是第一天见面，不知道开始要说什么话。

方法和对策：深呼吸一下，然后以简单的寒暄和对方打招呼。记得要面带微笑。

实践范例：

Hello, Mr. C!

I suspect you're tired after a long flight.

Did you have a comfortable flight?

注意细节，做一个好上司

Part of the daily routine of most executives is to spend a period of time with his or her assistant, going over projects, dictating letters, discussing appointments to be made etc. It is easy to forget the niceties of human relations that make these meetings more pleasant when they occur daily, but shouting, "Jane! Come in here!" or running through the litany of things to do without a smile is inexcusable.



大多数业务经理大部分日常业务都花在与他或她的助理研究项目，口述信函，商讨会谈时间等事务上。每天进行这样的会晤很容易忽略了相互间的和睦气氛。 直呼“Jane，你过来！”或面无表情地吩咐工作是无法让人接受的。

At a meeting of project managers, saying "Susan, the Kraus project needs some attention...do you think you could fit it into your schedule within the next two days? shows acknowledgment that Susan has a schedule and again makes a request out of your order.

当开项目经理会时，您说：“Susan, 克劳斯的计划需要予以注意，您能否两天内将它列入你的计划中？”这样一方面表示了解Susan有了一个计划，同时在提出要求时，避免了命令的口吻。

By making these requests " you" rather than "I" statements or questions, you are implying that Jane or Susan have a participatory place in the process. If you said, " I want you to come in here..." " I want you to work on the Kraus project." The tone of your request would be very different.

提出这类请求时，使用“您”，而不用“我”的方式陈述或提问可暗示Jane或Susan参与了本项目。如果只说“我想让您过来一下……”“我想让您准备克劳斯的计划。” 您的要求听起来就显得极为地不同！
欢迎新同事 对新同事致辞

I am Peter, Sales manager of the company.

First of all, I would like to take this opportunity to welcome you to our company.



As you are aware that our company is the one of the leading companies. I know you will be proud of you being a member of our company.It is always my great concern to keep the business going. We can never rest on our laurels. We need to set new goals for ourselves all the time. As you are equipped with new knowledge, new thoughts and new insights, make full use of them while they are still fresh in your minds.

Work hard, not only for our company but also for yourself, that's the only way for you and our company keep growing.

Again I would like to welcome you and from today on, let's strive for development.


我是本公司的销售部经理彼特。

首先借此机会，我衷心感谢各位能够选择并加入我公司。

如诸位所知，我公司是著名的公司之一，我认为你会为成为我公司的一员感到骄傲。发展公司的业务一直是我关注的中心问题。我们不能依赖旧有的成绩。我们需要不断创新。你们具有新的知识、新的观念以及新的见解。请趁它们还没有过时善加利用。

请一定努力工作，不仅为了公司也为你自己，这是你自己和我们公司发展壮大的唯一出路。

再次欢迎你们的加盟，从今天开始让我们一同为发展而奋斗
常用英语口语I'm an office worker 1

1. I'm an office worker.

我是上班族。

2.I work for the government.



我在政府机关做事。

3.I'm happy to meet you.

很高兴见到你。

4.I like your sense of humor.

我喜欢你的幽默感。

5.I'm glad to see you again.

很高兴再次见到你。

6.I'll call you.

我会打电话给你。

7.I feel like sleeping/taking a walk.

我想睡/散步。

8.I want something to eat.

我想吃点东西。

9.I need your help.

我需要你的帮助。

10.I would like to talk to you for a minute.

我想和你谈一下。

11.I have a lot of problems.

我有很多问题。

12.I hope our dreams come true.

我希望我们的梦想成真。

13.I'm looking forward to seeing you.

我期望见到你。

14.I'm supposed to go on a diet/get a raise.

我应该节食/涨工资。

15.I heard that you're getting married. Congratulations.

听说你要结婚了，恭喜！

16.I see what you mean.

我了解你的意思。

17.I can't do this.

我不能这么做。

18.Let me explain why I was late.

让我解释迟到的理由。
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